Virtual Branch – Bank from anywhere, on your schedule.
We’ve made managing your money quick, easy and secure – day or night – with our Virtual Branch. Immediate account access to perform most of your banking transactions online whether you’re at work, in your car, or at home in your pajamas at 3am.
Virtual Branch includes features that our members need in today’s digital environment; online banking, electronic bill payment, mobile check deposit, account-to-account transfers, electronic statements, alerts, check reorders, find an ATM and more.
Virtual Branch is open 24 hours a day, 7 days a week, 365 days a year. And best of all, there are NO CHARGES for these services! It’s like having your own personal branch at your fingertips!
No matter what time of day, DCU’s Online Banking lets you bank when it’s most convenient for you, and best of all, it’s FREE*.
- Check your balances
- View your statements
- Transfer funds between accounts
- Receive account alerts
- Make loan payments from any internet-enabled device
You can also access eStatements here. eStatements are:
- Secure: Can only be accessed using Online Banking username and password.
- Convenient: No need to store them; we’ll keep them online for you.
- Accessible: Can be viewed online anytime, anywhere.
- Eco-Friendly: Saves paper and helps protect our environment.
- Flexible: Still want paper statements? You can print them out if you so choose.
The Diversified Credit Union Mobile Banking App provides a fast, convenient, secure way to manage your finances from anywhere, anytime – Not to mention, it’s free*!
It’s like having a branch office in your pocket!
- Transfer funds
- View account balances
- Access account history
- Locate ATMs and branch locations
- Transfer funds
- Remotely Deposit Capture to deposit checks, using the camera on a smartphone to take a picture of the front and back of a check
- Face and Fingerprint ID capabilities available with select phone models
Your information is secure and encrypted when using any of our online services (Online Banking, Mobile Banking, and Remote Deposit).
Helpful Hint: Remote Deposit Capture is identified as a camera icon, located in your checking account, below your account balance. To begin using Remote Deposit Capture, tap the camera icon, accept the disclosure agreement and follow the step-by-step instructions.
Online Bill Pay
Who knew paying your bills could be so easy!
Skip writing and mailing checks, paying postage or jumping from website to website to pay bills – do it all in one place with Diversified Credit Union’s online bill pay. Your computer, tablet or mobile device can do the work for you, 24/7/365, anywhere you have internet access.
Best of all it’s FREE!
- Schedule, change or cancel payments
- Pay friends, family or businesses
- Pay locally or nationwide
- Securely receive bill reminders, track pending and recent payments from one convenient screen
- Make expedited payments quickly and easily*
- Create and view reports of your bill pay history
How It Works
Online Bill Pay will show you the date your payment will be delivered to your payee. Just enter the “Schedule On” date while paying your bill and the “Delivery By” date will be automatically calculated and displayed. Control when and how much you pay and be assured that your payments will arrive on time.
Security: Paying your bills online through DCU’s website or your mobile device is safe and secure because the service combines the latest technology features with rigorous security requirements.
100% Payment Guarantee: If a properly scheduled payment is not received and posted on time by the payee, we will cover any late fees or assessed finance charges.
Payment Records: From the Payment Records tab, you may view bill pay activity. By default, it will display the current month’s activity. Use the drop-down menu to select different reports or click “Create a report” to create a custom report for your needs. Looking to see how much you paid on individual or business or during a specific month? Here’s where you go.
Funding Accounts: This tab will display all eligible checking accounts (of which you are owner) that you can use when scheduling payments. If you are an owner of more than one eligible checking account, this is where you can change which checking account is the default funding account.
*Additional fees for expedited payments. See disclosure for terms and conditions. DCU’s online bill pay is free however if there is 3 months of inactivity (no payments made) this service will be removed. Activity, such as scheduling a payment or managing your merchant list, without making a bill payment, is considered inactivity and will not prevent removal.
Just login to Online Banking, click on the Bill Pay Tab and you’re on your way.
Need Help? If you need of more information, a detailed walk-through, or are curious about a particular field just call us at 1-800-333-7757 (toll-free), stop by any branch or send an email to BillPaySolutions@diversifiedcu.org
No-Fee ATM Network
Don’t spend your money to get your money. You have access to an extensive network of surcharge-free ATMs available in all 50 states and 10 countries – over 63,000 combined ATMs nationwide. So when you move, work or travel, a surcharge-free ATM is always nearby.